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Coupons & Terms

Coupon Overview

The Coupons screen provides a centralized dashboard to set up and track discount rules, code restrictions, and savings metrics across your fleet.

Coupon Overview dashboard with summary cards

At the top of the dashboard, summary cards provide real-time metrics on promotional performance:

  • Total Coupons — overall number of discount codes created
  • Active Now — how many promotional codes are currently live and valid
  • Total Redemptions — how many times coupons have been successfully applied by customers
  • Total Customer Savings — cumulative financial amount saved by passengers using promotional discounts

Click Add New Coupon to instantly create a new discount rule.

Coupon Rules

General & Discount

Add New Coupon: General & Discount tab

  • Coupon Code — the text code customers enter at checkout (e.g. BUSCUT20); automatically converts to uppercase
  • Status — a toggle to disable the coupon instantly
  • Discount Type — Percentage of eligible fare, Fixed amount per booking, or Fixed amount per seat
  • Amount — the discount value based on the chosen type
  • Maximum Discount Cap — limits the maximum monetary savings for percentage-based discounts

Targeting & Restrictions

Controls precisely where, when, and under what conditions a discount code can be applied.

Coupon Targeting & Restrictions tab: fleet targeting

Fleet & Vehicle Targeting

  • Which buses does this coupon apply to? — All buses, or Specific buses / types

Coupon Targeting & Restrictions tab: booking thresholds

Booking Thresholds & Limits

  • Minimum Fare — minimum cart or ticket total required for the coupon to become valid (0 = no minimum)
  • Minimum Seats — lowest number of seats that must be booked in a single transaction (0 = no minimum)
  • Maximum Seats — caps the maximum number of seats allowed in a booking for the discount to apply (0 = no limit)

Validity & Schedule

Defines precise date windows and recurring days for when a promotional coupon can be applied.

Coupon Validity & Schedule tab

Date Range & Scheduling

  • Active From / Active Until — activation and expiration date window (mm/dd/yyyy); can be left blank for no start or end limit
  • Valid Days of Week — restrict the coupon to specific days (Mon–Sun); if none are selected, it's valid every day

Journey Travel Restrictions

  • Travel Date From / Travel Date Until — restrict the discount to journeys departing within a targeted travel date range, or leave blank for any date

Usage & Eligibility

Manages redemption limits, user account requirements, and customer restrictions.

Coupon Usage & Eligibility tab

Redemption Limits

  • Total Usage Limit — maximum number of times the coupon can be used overall (0 = unlimited)
  • Limit Per Customer — how many times an individual user can redeem the code (0 = unlimited)
  • Limit Per Day — maximum redemptions across the platform on any single day (0 = unlimited)

User Requirement Toggles

  • Require customer to be logged in — enforces authentication before the coupon can be applied
  • First booking only (new customers) — restricts the discount to first-time bookers
  • Allow combining with other coupons — whether this promotion can be stacked with other active codes

Role & Email Restrictions

  • Restrict to User Roles — limit coupon availability to specific WordPress user roles
  • Restrict to Specific Emails — whitelist specific user email addresses (one per line)
  • Usage Counter — live metrics (e.g. Used 0 time(s) so far)

Terms and Condition

The Term And Condition screen allows administrators to establish and manage legal rules, policies, and ticketing agreements that passengers must agree to when booking.

Terms and Condition management screen

  • Add Term & Condition Button — instantly create a new policy entry

Terms Data Table

ColumnDescription
Term TitleHeading or name of the specific term or condition rule
DescriptionDetailed policy text or summary associated with the title