Pro Features
Unlock advanced capabilities with the Pro version of eCab. Manage drivers with a dedicated panel, operate intercity routes, create geofence-based service areas, and leverage automatic email notifications for a complete transportation management solution.
Driver Management
- Add unlimited drivers to your transportation fleet from the WordPress admin panel
- Assign drivers to specific vehicle types based on license class and qualifications
- Each driver profile includes name, contact information, license number, and vehicle assignment
- Upload driver photos and display them on booking confirmations and tickets
- Track driver availability status (available, on trip, off duty, on break)
- Maintain complete driver records including hiring date, performance notes, and rating history
Driver Panel
- Dedicated front-end login area for drivers to view their assigned trips and schedules
- Drivers can update order statuses directly: Pending, Confirmed, In Progress, Completed, Cancelled
- Real-time trip notifications appear on the driver panel dashboard
- Drivers can view customer details, pickup location, dropoff location, and special instructions
- Mobile-responsive design works on smartphones and tablets for on-the-go access
- Trip history view allows drivers to review past completed jobs and earnings
Intercity Operation Areas
- Define operation areas for intercity travel, expanding your service beyond a single city
- Set different pricing rules for intercity routes vs. intracity routes
- Configure separate vehicle availability for intercity operations
- Intercity routes support all three pricing models: distance-based, fixed hourly, and manual fixed location
- Driver assignment can prioritize drivers licensed for intercity operation
- Intercity bookings can have extended advance booking windows to accommodate longer trips
Geofence-Based Service Areas
- Draw geofence polygons on the Google Map to define precise service area boundaries
- Bookings are only accepted when the pickup location falls within a defined geofence zone
- Create multiple geofence zones with different pricing rules per zone
- Automatic zone detection assigns the correct pricing structure based on the customer's pickup location
- Geofence boundaries can be imported from KML files for complex service area definitions
- Out-of-bounds bookings are gracefully rejected with a message explaining the service area limitation
Automatic Email Notifications
- Automated email sent to the driver when a new booking is confirmed and assigned
- Admin receives booking confirmation emails with complete trip and customer details
- Customer receives booking confirmation, reminder, and status update emails
- Fully customizable email templates with placeholders for dynamic booking data
- Email notifications can be enabled or disabled individually for each event type
- SMTP integration ensures reliable email delivery through your preferred mail service
Driver Information on Tickets & Orders
- Driver name and photo are automatically displayed on booking tickets and order confirmation pages
- WooCommerce order details include linked driver information for admin reference
- Customers can see who their assigned driver will be before the trip begins
- Driver contact number can be shown on the ticket for direct customer communication
- Printable ticket templates include all driver and vehicle information for professional presentation
- Driver assignment can be manually overridden from the order edit screen
Custom Driver Status Management
- Define custom driver statuses beyond the defaults (e.g., Training, On Leave, Emergency)
- Driver availability rules can automatically exclude unavailable drivers from new assignments
- Status change history is logged for administrative auditing and performance tracking
- Automated status transitions based on booking schedules (e.g., auto-switch to On Trip when booking starts)
- Admin can manually override any driver status for exceptional circumstances
- Custom statuses can have color-coded labels for quick visual reference in the driver list
Enhanced Reporting & Analytics
- Detailed booking reports with filters by date range, vehicle type, driver, and pricing model
- Revenue analytics broken down by route, driver, vehicle, and time period
- Export reports to CSV or PDF for accounting and business analysis
- Driver performance metrics including trip completion rates and on-time statistics
- Fleet utilization reports to identify underused or overused vehicles
- Customer booking history reports for loyalty program management and targeted marketing